02 675 56 57

Privacy Policy

Why this Privacy Policy?

Dumane SRL (hereinafter “we/our/us“) attaches great importance to the protection of your privacy and personal data. We collect and process your personal data in accordance with the applicable legal provisions in this area, namely the Act of December 8, 1992 on the protection of privacy with regard to the processing of personal data (“Privacy Act“) and the European Regulation of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“Regulation“).

We wish to inform you of any processing operations involving your personal data and your rights in this regard. By using our site, you accept the collection and processing of your personal data by Dumane SRL in the manner described in this document.

We reserve the right to make changes to our Privacy Policy at any time. We therefore advise you to consult this document regularly.

Data Controller

Dumane SRL, a garage, is responsible for the site.

Contact information:

Registered office: Chaussée de Wavre 1261, 1160 Auderghem

Telephone number: 02 / 675 56 57

Email address: supercar@skynet.be

Company number: 0458.896.706

VAT number: BE 0458.896.706

What personal data is collected?

We collect and process some or all of the personal data concerning you as listed below:

  • Information you provide to us:

Identification data relating to the completion of the contact form and data relating to your question, request for information, quote, or order. We may also process your contact details, address, and banking details in order to process a payment as part of a contractual business relationship with a supplier of products and/or services. We may also process your personal data related to your professional experience and background if you apply for a job opening.

  • Surveys and testimonials:

We may ask you to respond to a satisfaction survey regarding the use of our services, allowing us to improve our offering, or to share a testimonial about your satisfaction.

  • Communications:

If you contact our teams by email, mail, or telephone, we may keep a record of the exchanges to facilitate communication follow-up.

  • Use of our site:

Through the use of our site, information collected via cookies for statistical purposes may include: your IP address, your geographic area, the times and dates of page visits, pages viewed, etc. We recommend enabling your cookies for an optimal experience. However, you remain free to disable them via your browser settings if you wish. For more information, please consult our Cookie Policy.

What are the purposes pursued?

We collect your personal data with the sole objective of providing you with an optimal, personalized, and secure user experience on the site. The processing of your personal data is therefore essential to the proper functioning of the site and the provision of our services.

Under European Union law, these purposes all rest on a legal basis justifying the lawfulness of the use of your data. Below is a list of the main legal bases on which we rely:

  • Consent: You have given your consent for the use of your personal data via a consent form. The option to withdraw your consent at any time is provided via “unsubscribe” or via the form provided for this purpose.
  • Performance of a contract: The processing of your personal data is necessary to conclude or perform a contract to which you are a party.
  • Compliance with a legal obligation: We must process your personal data to comply with a legal obligation incumbent upon us.
  • Legitimate interest: When the processing of your personal data is based on our legitimate interest that outweighs any potential harm to your data protection rights.

We undertake to process your personal data exclusively for the following purposes:

  • To allow you to access your “user account.”

Legal basis: performance of a contract.

  • To ensure order processing and product delivery.

Legal basis: performance of a contract.

  • To provide after-sales service.

Legal basis: performance of a contract, legitimate interest.

  • To enable billing and account management.

Legal basis: performance of a contract, legal obligation.

  • To offer the User a general but also personalized service, including sending useful information, newsletters, providing support, and handling complaints.

Legal basis: consent, performance of a contract, legitimate interest.

  • To improve and personalize our services and products.

Legal basis: legitimate interest.

  • To detect fraud, errors, and criminal behavior.

Legal basis: legitimate interest.

  • To send promotional offers if you have expressly consented to them (direct marketing). In this case, you remain free to withdraw your consent at any time.

Legal basis: consent, legitimate interest.

  • To ensure the relevance of the content and presentation of our site, which may lead to sharing personal data with service providers.

Legal basis: legitimate interest.

You exercise control over the data you provide to us. When data is incomplete or incorrect, Dumane SRL reserves the right to interrupt or suspend, temporarily or permanently, certain operations.

Your personal data is intended to be used exclusively for internal purposes. Your personal data will therefore not be sold, given, or transmitted to third parties, except with your explicit consent.

Who can receive my data?

Besides our company, the only partners who may receive your personal data are:

  • Google Analytics: Google Analytics is a platform for collecting anonymous data from a website. This tool allows us to better understand how visitors interact with our site in order to improve their experience as well as the site’s effectiveness.
  • OVH: OVH is a hosting solutions provider through which our website operates optimally. All data we collect will be processed lawfully and fairly on secure servers. OVH holds several security certifications such as PCI-DSS, ISO/IEC 27001, SOC 1 type 2 and SOC 2 type 2 attestations.

We may share your personal data with our partners or service providers for the purposes listed in this Privacy Policy.

How is my data stored?

Your personal data is stored exclusively on our company’s PCs or Cloud servers to which only our company has access codes.

Is my data protected?

Dumane SRL has taken all possible technical and organizational measures to prevent a data breach. Our partners also meet technical and organizational security standards to protect your personal data reasonably, in accordance with appropriate security standards. However, we cannot guarantee that online data transmissions will be protected from intrusions, which is why we ask you to apply reasonable vigilance measures regarding the use of your devices and personal credentials.

How long will my data be retained?

The retention period for your personal data depends on the purpose for which it was collected. This data will be retained for as long as necessary to meet business needs. For example, if you request our services, your personal data will be retained for as long as necessary to respond to this request and provide you with support, necessary materials, and communication to ensure proper relationship management. If we process your personal data to comply with a legal obligation, the retention period will depend on the regulatory retention obligation incumbent upon us.

If the processing of your personal data is no longer useful, this data will be irreversibly anonymized for statistical purposes only or will be permanently deleted.

What are my rights?

  • Guarantee of fair and lawful processing

Your personal data is always processed in accordance with the legitimate purposes explained in section 4. It is collected and processed in an adequate, relevant, and non-excessive manner, and is not retained longer than necessary to achieve the purposes pursued.

All technical and security measures have been taken to minimize the risks of illegal or unauthorized access to or processing of your personal data. In the event of an intrusion into its computer systems, Dumane SRL will immediately take all necessary measures to reduce damages to a minimum.

  • Right of access

If you are able to prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data is transmitted, the criteria used to determine the data retention period, and the rights you can exercise over your data.

  • Right to rectification

Inaccurate or incomplete personal data can be corrected. If applicable, please inform us of the changes to be made via our contact form or by email. We will correct your data as soon as possible.

  • Right to erasure (or “right to be forgotten”)

You also have the right to obtain the erasure of your personal data in the following circumstances:

  • Your personal data is no longer necessary in relation to the purposes;
  • You withdraw your consent to the processing and there is no other legal basis for the processing;
  • You have validly exercised your right to object;
  • Your data has been processed unlawfully;
  • Your data must be deleted to comply with a legal obligation.

Dumane SRL decides on its own whether the criteria listed above are met.

  • Right to restriction of processing

In certain circumstances, you have the right to request the restriction of the processing of your personal data, particularly in the event of a dispute regarding the accuracy of the data, if your data has been processed unlawfully, if the data is necessary in the context of legal proceedings, or for the time necessary for Dumane SRL to verify that you can validly exercise your right to erasure.

  • Right to object

You also have the right to object at any time to the processing of your personal data. Dumane SRL will cease processing your personal data unless it can demonstrate that there are compelling legitimate grounds for the processing that override your right to object.

  • Right to data portability

You have the right to obtain all personal data you have provided to us in a structured, commonly used, and machine-readable format. Upon your request, this data can be transferred to another provider, unless this is technically impossible.

  • Right to withdraw your consent

When the processing of personal data is based on the legal basis of consent, you may withdraw your consent to the processing of your personal data at any time. The withdrawal of your consent does not affect the validity of processing operations prior to the withdrawal.

  • How do I exercise my rights?

To exercise your rights, we invite you to send us a request by email to Dumane SRL. We will respond as soon as possible.

  • Option to file a complaint

If you are not satisfied with the processing of your personal data by Dumane SRL, you have the right to file a complaint with the Commission for the Protection of Privacy, which becomes the Data Protection Authority as of May 25, 2018 (https://www.autoriteprotectiondonnees.be/).


This Privacy Policy was last updated on 05-11-2026.