{"id":2345,"date":"2024-12-09T15:07:18","date_gmt":"2024-12-09T14:07:18","guid":{"rendered":"https:\/\/www.supercar.be\/privacy-policy\/"},"modified":"2026-09-01T14:10:41","modified_gmt":"2026-09-01T12:10:41","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.supercar.be\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2345\" class=\"elementor elementor-2345 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5100110 e-flex e-con-boxed e-con e-parent\" data-id=\"5100110\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c56552 elementor-widget elementor-widget-heading\" data-id=\"4c56552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b05a9f e-flex e-con-boxed e-con e-parent\" data-id=\"7b05a9f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0586bb5 elementor-widget elementor-widget-text-editor\" data-id=\"0586bb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Why this Privacy Policy?<\/b><\/p><p><span style=\"font-weight: 400;\">Dumane SRL (hereinafter &#8220;<\/span><b>we\/our\/us<\/b><span style=\"font-weight: 400;\">&#8220;) attaches great importance to the protection of your privacy and personal data. We collect and process your personal data in accordance with the applicable legal provisions in this area, namely the Act of December 8, 1992 on the protection of privacy with regard to the processing of personal data (&#8220;<\/span><b>Privacy Act<\/b><span style=\"font-weight: 400;\">&#8220;) and the European Regulation of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (&#8220;<\/span><b>Regulation<\/b><span style=\"font-weight: 400;\">&#8220;).<\/span><\/p><p><span style=\"font-weight: 400;\">We wish to inform you of any processing operations involving your personal data and your rights in this regard. By using our site, you accept the collection and processing of your personal data by Dumane SRL in the manner described in this document. <\/span><\/p><p><span style=\"font-weight: 400;\">We reserve the right to make changes to our Privacy Policy at any time. We therefore advise you to consult this document regularly. <\/span><\/p><p> <\/p><p><b>Data Controller <\/b><\/p><p><span style=\"font-weight: 400;\">Dumane SRL, a garage, is responsible for the site. <\/span><\/p><p><span style=\"font-weight: 400;\">Contact information:<\/span><\/p><p><span style=\"font-weight: 400;\">Registered office: Chauss\u00e9e de Wavre 1261, 1160 Auderghem <\/span><\/p><p><span style=\"font-weight: 400;\">Telephone number: <\/span><a href=\"https:\/\/www.google.com\/search?q=supercar&#038;rlz=1C1FHFK_en-GBBE1204BE1204&#038;oq=supercar&#038;gs_lcrp=EgZjaHJvbWUqCQgAEEUYOxiABDIJCAAQRRg7GIAEMgYIARBFGDwyBwgCEAAYgAQyBwgDEAAYgAQyBwgEEC4YgAQyBwgFEC4YgAQyBggGEEUYPTIGCAcQRRg90gEIMTI2NGowajSoAgCwAgE&#038;sourceid=chrome&#038;ie=UTF-8#\"><span style=\"font-weight: 400;\">02 \/ 675 56 57<\/span><\/a><span style=\"font-weight: 400;\"> <\/span><\/p><p><span style=\"font-weight: 400;\">Email address: supercar@skynet.be <\/span><\/p><p><span style=\"font-weight: 400;\">Company number: 0458.896.706 <\/span><\/p><p><span style=\"font-weight: 400;\">VAT number: BE 0458.896.706 <\/span><\/p><p> <\/p><p><b>What personal data is collected?<\/b><\/p><p><span style=\"font-weight: 400;\">We collect and process some or all of the personal data concerning you as listed below: <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information you provide to us:<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Identification data relating to the completion of the contact form and data relating to your question, request for information, quote, or order. We may also process your contact details, address, and banking details in order to process a payment as part of a contractual business relationship with a supplier of products and\/or services. We may also process your personal data related to your professional experience and background if you apply for a job opening.   <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Surveys and testimonials:<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We may ask you to respond to a satisfaction survey regarding the use of our services, allowing us to improve our offering, or to share a testimonial about your satisfaction. <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communications:<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If you contact our teams by email, mail, or telephone, we may keep a record of the exchanges to facilitate communication follow-up. <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use of our site:<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Through the use of our site, information collected via cookies for statistical purposes may include: your IP address, your geographic area, the times and dates of page visits, pages viewed, etc. We recommend enabling your cookies for an optimal experience. However, you remain free to disable them via your browser settings if you wish. For more information, please consult our <a href=\"https:\/\/www.supercar.be\/en\/cookie-policy\/\">Cookie Policy<\/a>.    <\/span><\/p><p> <\/p><p><b>What are the purposes pursued?<\/b><\/p><p><span style=\"font-weight: 400;\">We collect your personal data with the sole objective of providing you with an optimal, personalized, and secure user experience on the site. The processing of your personal data is therefore essential to the proper functioning of the site and the provision of our services.  <\/span><\/p><p><span style=\"font-weight: 400;\">Under European Union law, these purposes all rest on a legal basis justifying the lawfulness of the use of your data. Below is a list of the main legal bases on which we rely: <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consent: You have given your consent for the use of your personal data via a consent form. The option to withdraw your consent at any time is provided via &#8220;unsubscribe&#8221; or via the <a href=\"http:\/\/www.supercar.be\/en\/\">form<\/a> provided for this purpose.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performance of a contract: The processing of your personal data is necessary to conclude or perform a contract to which you are a party. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compliance with a legal obligation: We must process your personal data to comply with a legal obligation incumbent upon us. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legitimate interest: When the processing of your personal data is based on our legitimate interest that outweighs any potential harm to your data protection rights. <\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We undertake to process your personal data exclusively for the following purposes:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To allow you to access your &#8220;user account.&#8221; <\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: performance of a contract.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To ensure order processing and product delivery.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">     <\/span><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: performance of a contract.<\/span> <\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To provide after-sales service. <\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: performance of a contract, legitimate interest.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To enable billing and account management. <\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: performance of a contract, legal obligation.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To offer the User a general but also personalized service, including sending useful information, newsletters, providing support, and handling complaints.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">    <\/span><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: consent, performance of a contract, legitimate interest.<\/span> <\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To improve and personalize our services and products.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: legitimate interest.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To detect fraud, errors, and criminal behavior.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: legitimate interest.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To send promotional offers if you have expressly consented to them (direct marketing). In this case, you remain free to withdraw your consent at any time.  <\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: consent, legitimate interest.<\/span> <\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To ensure the relevance of the content and presentation of our site, which may lead to sharing personal data with service providers. <\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Legal basis<\/span><span style=\"font-weight: 400;\">: legitimate interest.<\/span><\/p><p><span style=\"font-weight: 400;\">You exercise control over the data you provide to us. When data is incomplete or incorrect, Dumane SRL reserves the right to interrupt or suspend, temporarily or permanently, certain operations. <\/span><\/p><p><span style=\"font-weight: 400;\">Your personal data is intended to be used exclusively for internal purposes. Your personal data will therefore not be sold, given, or transmitted to third parties, except with your explicit consent.  <\/span><\/p><p> <\/p><p><b>Who can receive my data? <\/b><\/p><p><span style=\"font-weight: 400;\">Besides our company, the only partners who may receive your personal data are: <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.google.com\/url?q=https:\/\/policies.google.com\/technologies\/partner-sites&#038;sa=D&#038;source=docs&#038;ust=1781619196281126&#038;usg=AOvVaw0nisEicRDNGGvydpcSDTGB\" target=\"_blank\" rel=\"noopener\">Google<\/a> Analytics: <a href=\"https:\/\/www.google.com\/url?q=https:\/\/support.google.com\/analytics%23topic%3D10737980&#038;sa=D&#038;source=docs&#038;ust=1781619196280703&#038;usg=AOvVaw1K4upEDUw2iNB2MACnjdvn\" target=\"_blank\" rel=\"noopener\">Google Analytics<\/a> is a platform for collecting anonymous data from a website. This tool allows us to better understand how visitors interact with our site in order to improve their experience as well as the site&#8217;s effectiveness.  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">OVH: OVH is a hosting solutions provider through which our website operates optimally. All data we collect will be processed lawfully and fairly on <a href=\"https:\/\/www.google.com\/url?q=https:\/\/www.ovhcloud.com\/fr\/about-us\/infrastructure-software\/&#038;sa=D&#038;source=docs&#038;ust=1781619196280266&#038;usg=AOvVaw22Uujhp7t8pdkwqX8e-pcw\" target=\"_blank\" rel=\"noopener\">secure servers<\/a>. OVH holds several security certifications such as PCI-DSS, ISO\/IEC 27001, SOC 1 type 2 and SOC 2 type 2 attestations.  <\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We may share your personal data with our partners or service providers for the purposes listed in this Privacy Policy. <\/span><\/p><p> <\/p><p><b>How is my data stored? <\/b><\/p><p><span style=\"font-weight: 400;\">Your personal data is stored exclusively on our company&#8217;s PCs or Cloud servers to which only our company has access codes.<\/span><\/p><p> <\/p><p><b>Is my data protected? <\/b><\/p><p><span style=\"font-weight: 400;\">Dumane SRL has taken all possible technical and organizational measures to prevent a data breach. Our partners also meet technical and organizational security standards to protect your personal data reasonably, in accordance with appropriate security standards. However, we cannot guarantee that online data transmissions will be protected from intrusions, which is why we ask you to apply reasonable vigilance measures regarding the use of your devices and personal credentials.   <\/span><\/p><p> <\/p><p><b>How long will my data be retained?<\/b><\/p><p><span style=\"font-weight: 400;\">The retention period for your personal data depends on the purpose for which it was collected. This data will be retained for as long as necessary to meet business needs. For example, if you request our services, your personal data will be retained for as long as necessary to respond to this request and provide you with support, necessary materials, and communication to ensure proper relationship management. If we process your personal data to comply with a legal obligation, the retention period will depend on the regulatory retention obligation incumbent upon us.    <\/span><\/p><p><span style=\"font-weight: 400;\">If the processing of your personal data is no longer useful, this data will be irreversibly anonymized for statistical purposes only or will be permanently deleted. <\/span><\/p><p> <\/p><p><b>What are my rights?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Guarantee of fair and lawful processing<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">Your personal data is always processed in accordance with the legitimate purposes explained in section 4. It is collected and processed in an adequate, relevant, and non-excessive manner, and is not retained longer than necessary to achieve the purposes pursued. <\/span><\/p><p><span style=\"font-weight: 400;\">All technical and security measures have been taken to minimize the risks of illegal or unauthorized access to or processing of your personal data. In the event of an intrusion into its computer systems, Dumane SRL will immediately take all necessary measures to reduce damages to a minimum. <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right of access<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">If you are able to prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data is transmitted, the criteria used to determine the data retention period, and the rights you can exercise over your data. <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to rectification<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">Inaccurate or incomplete personal data can be corrected. If applicable, please inform us of the changes to be made via our contact form or by email. We will correct your data as soon as possible.   <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to erasure (or &#8220;right to be forgotten&#8221;)<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">You also have the right to obtain the erasure of your personal data in the following circumstances:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your personal data is no longer necessary in relation to the purposes;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You withdraw your consent to the processing and there is no other legal basis for the processing;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You have validly exercised your right to object;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your data has been processed unlawfully;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your data must be deleted to comply with a legal obligation.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Dumane SRL decides on its own whether the criteria listed above are met.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to restriction of processing<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">In certain circumstances, you have the right to request the restriction of the processing of your personal data, particularly in the event of a dispute regarding the accuracy of the data, if your data has been processed unlawfully, if the data is necessary in the context of legal proceedings, or for the time necessary for Dumane SRL to verify that you can validly exercise your right to erasure.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to object<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">You also have the right to object at any time to the processing of your personal data. Dumane SRL will cease processing your personal data unless it can demonstrate that there are compelling legitimate grounds for the processing that override your right to object. <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to data portability<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">You have the right to obtain all personal data you have provided to us in a structured, commonly used, and machine-readable format. Upon your request, this data can be transferred to another provider, unless this is technically impossible. <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Right to withdraw your consent<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">When the processing of personal data is based on the legal basis of consent, you may withdraw your consent to the processing of your personal data at any time. The withdrawal of your consent does not affect the validity of processing operations prior to the withdrawal. <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>How do I exercise my rights?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">To exercise your rights, we invite you to send us a request by email to Dumane SRL. We will respond as soon as possible. <\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Option to file a complaint<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">If you are not satisfied with the processing of your personal data by Dumane SRL, you have the right to file a complaint with the Commission for the Protection of Privacy, which becomes the Data Protection Authority as of May 25, 2018 (<\/span><a href=\"https:\/\/www.autoriteprotectiondonnees.be\/\"><span style=\"font-weight: 400;\">https:\/\/www.autoriteprotectiondonnees.be\/<\/span><\/a><span style=\"font-weight: 400;\">).<\/span><\/p><p><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">This Privacy Policy was last updated on 05-11-2026.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Why this Privacy Policy? Dumane SRL (hereinafter &#8220;we\/our\/us&#8220;) attaches great importance to the protection of your privacy and personal data. We collect and process your personal data in accordance with the applicable legal provisions in this area, namely the Act of December 8, 1992 on the protection of privacy with regard to the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-2345","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Supercar | Privacy Policy<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supercar | Privacy Policy\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Why this Privacy Policy? Dumane SRL (hereinafter &#8220;we\/our\/us&#8220;) attaches great importance to the protection of your privacy and personal data. 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Dumane SRL (hereinafter &#8220;we\/our\/us&#8220;) attaches great importance to the protection of your privacy and personal data. 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